Call Center Voice Signatures

Call centers and paper do not mix well

If your company is using a call center for sales and your product or service requires getting a paper contract signed you are probably losing 50% or more of sales to a slow, cumbersome paper process. You know what happens, you make the sale on the phone, and then send the contract to the customer hoping that they sign it and return it. No signature, no sale. So your reps spend even more time following up with phone calls trying to get the contract signed and returned.

Using ContractPal a call center sales representative can capture the customer’s verbal approval and embed that recording as an electronic signature into the contract. The result is increased sales and reduced cycle times while saving paper and going green.

ContractPal clients have successfully used our voice signed contracts to double close rates and cut cycle times from weeks to just minutes. ContractPal provides much more than simple call recording or third party verification. ContractPal actually binds the voice signature to the contract, providing an enforceable ESIGN compliant signature.

ContractPal also includes built in wizards, process workflow, data validation and much more, everything you need to get the deal completed, signed and processed.

Check out the demo and then contact us to see what we can do for you today.