Call us at 877-377-6452 or Have Us Call You
Home
Products
Case Studies
Resources
Developers
Partners

I.T. Resources

As an IT professional, you are familiar with the value of leveraging technology to streamline sales and business processes. You have already implemented systems to automate customer relations, management, and fulfillment. However, these systems all reach a critical barrier when paper is reintroduced to finalize signatures for transactions and agreements. Utilizing ContractPal's extensive experience providing fast, secure, and flexible electronic signature development solutions you can finally bridge this barrier, completing your ROI driven automation infrastructure.

ContractPal's agile development platform is built to meet aggressive deadlines


Within a matter of weeks—not months or years—ContractPal can move your entire contract process online with minimal costs and extremely low IT overhead. We accomplish this through our robust development platform specifically engineered for rapid Electronic Signature application development. Utilizing this platform we can convert your documents and workflow into a complete solution in a fraction of the time it would take our competitors or internal staff.

Some key advantages of our development platform include:
  • Costs are known—no hidden indirect costs
  • Does not require the purchase, installation and maintenance of hardware
  • Does not require a dedicated workforce
  • Data protection—backup and restoration service is automatic
  • Less training requirements
  • Supports greater focus on core business skills
  • Minimizes your daily work interruptions
  • Increased profitability
  • Greater productivity in core business activities

ContractPal keeps your users and data secure

User Authentication

From a user’s perspective, authentication means a process used to confirm a person’s identity. Two forms of identity authentication exist: personal information verification and credentials. Personal verification is mainly used when a person identifies him or herself for the first time online. The process is very similar to a paper process but, it happens much faster.

Electronic credentials are used when a person has already been identified and needs to access a system that is secure and private. The value in user authentication is realized when that individual desires to use some online services including e-signing documents.

Three requirements are necessary for an electronic signature to be authenticated:
  • e-signatures must be unique to individuals
  • e-signatures must be linked to signers
  • e-signatures must be under the sole control of the signers
Server Infrastructure and Data Protection

ContractPal uses a redundant array of server architecture at each of 7 levels:

Level 1) Firewall/Gateway: ContractPal’s redundant firewalls also provide load balancing to ContractPal workers.

Level 2) Gatekeeper: ContractPal gatekeepers manage ContractPal workers and daemons, providing them with appropriate security clearances, monitoring their activity and providing tools to manage them.

Level 3) Worker: ContractPal workers manage access to the ContractPal service, manage deployed web applications or Pals, and run transactions based upon deployed Pals. ContractPal workers are load balanced based upon sophisticated algorithms operating on and between load balancers and workers. Currently, ContractPal has sufficient workers to handle several million transactions, with the capacity to add additional workers on the fly to stay up with building demand.

Level 4) Daemon: ContractPal daemons provide services to ContractPal workers. ContractPal daemons provide email service, respond to system workflow and web services requests, and manage them according the queuing or real time demands of ContractPal workers.

Level 5) Database: ContractPal database servers participate in a cluster of database servers.

Level 6) Network Storage: ContractPal’s storage is provided using RAID at an Ethernet level that is both redundant and infinitely scalable.

Level 7) Backup: Full and incremental backups are kept on site at the data center in protected storage devices and are also maintained by U.S. Data Trust in a secure repository.

Our server infrastructure is co-located using Fibernet, a reputable hosting company, for all production machines and applications. Fibernet designed its current data center with guaranteed up-time in mind. Fibernet's network is powered by a multihomed, 100% Cisco N+1, fault-tolerant network connecting to multiple Tier-1 carriers. Bandwidth service providers include: Verizon, AT&T, Integra and Level 4 to provide the highest level of performance and reliability. Fibernet uses BGP4 and redundant routers to make on-the-fly routing decisions, constantly analyzing the many possible paths customer traffic can take for greatest performance and uptime.

ContractPal employs various levels of data protection. ContractPal exclusively uses the Secure Socket Layer (SSL) v.3.0 network protocol for managing the security of message transmissions on the Internet. SSL certificates are religiously maintained through reputable, trusted certificate authorities. Sensitive applications and applets are signed with 128 bit security keys. ContractPal employs Advanced Encryption Standard 1,024 bit keys to encrypt all sensitive data. Sensitive data includes usernames, passwords, email accounts, and all transaction data, including documents. All electronic signatures are unique and are encrypted into documents where appropriate.

ContractPal's flexibility is scalable and will integrate with your current IT systems

As mentioned previously, ContractPal employs a redundant architecture. This architecture was designed not only with reliability in mind but scalability as well. As additional capacity is needed, new servers are dynamically added to the ContractPal service at all levels. In addition, ContractPal has employed a proven caching mechanism. Thus, ContractPal has been designed and tested to scale out and scale up.

ContractPal can be easily integrated into your front- and back-office systems. The ContractPal platform has been built to accept data from your front-office business applications and pre-populate your Pal. In addition, information added to your Pal during any session is captured and available to send back to your back-office applications. Exciting outcomes from these integrations include:
  • eliminating double entry
  • reducing data entry errors and inconsistencies
  • streamlining business processes and workflows

Featured Product

Upload your documents, add the people you need to sign, drag on your fields and signature blocks, send it out for signature and watch it come back signed in record time!

Copyright © 2006-2009 ContractPal - All Rights Reserved.
About Us      Site Map      Corporate Blog      News
Enterprise Subscription Agreement   |    Enterprise Profile Agreement   
Terms of Use   |    Security Policy   |    Privacy Policy

USE OF THIS PAL ("SOFTWARE") IS SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IN THIS CONTRACTPAL OPEN PUBLIC LICENSE ("LICENSE"). YOU MAY NOT USE THE SOFTWARE IN ANY MANNER UNLESS YOU ACCEPT THE TERMS AND CONDITIONS OF THE LICENSE. YOU INDICATE YOUR ACCEPTANCE BY IN ANY MANNER USING (INCLUDING WITHOUT LIMITATION BY REPRODUCING, MODIFYING OR DISTRIBUTING) THE SOFTWARE. IF YOU DO NOT ACCEPT ALL OF THE TERMS AND CONDITIONS OF THE LICENSE, DO NOT USE THE SOFTWARE IN ANY MANNER.

1. General; Definitions. This License applies only to the [PAL NAME] developed and released by ContractPal, Inc. ("Software"), As used in this License:

1.1 "Applicable Patent Rights" mean: (a) in the case where ContractPal is the grantor of rights, (i) claims of patents that are now or hereafter acquired, owned by or assigned to ContractPal and (ii) that cover subject matter contained in the Original Code, but only to the extent necessary to use, reproduce and/or distribute the Original Code without infringement; and (b) in the case where You are the grantor of rights, (i) claims of patents that are now or hereafter acquired, owned by or assigned to You and (ii) that cover subject matter in Your Modifications, taken alone or in combination with Original Code.

1.2 "Contributor" means any person or entity that creates or contributes to the creation of Modifications.

1.3 "Covered Code" means the Original Code, Modifications, the combination of Original Code and any Modifications, and/or any respective portions thereof.

1.4 "Deploy" means to enable the use of the Software for use on the ContractPal platform.

1.5 "Larger Work" means a work which combines Covered Code or portions thereof with code not governed by the terms of this License.

1.6 "Modifications" mean any addition to, deletion from, and/or change to, the substance and/or structure of the Original Code, any previous Modifications, the combination of Original Code and any previous Modifications, and/or any respective portions thereof. Modifications also includes (a) any addition to or deletion from the contents of a file containing Covered Code; and/or (b) any new file or other representation of computer program statements that contains any part of Covered Code.

1.7 "Original Code" means (a) the Source Code of the Software, including the Source Code of any updates or upgrades to the Software.

1.8 "Source Code" means the human readable form of the Software, including all modules it contains, plus any associated interface definition files, scripts used to control compilation and installation of an executable (object code).

1.9 "You" or "Your" means an individual or a legal entity exercising rights under this License. For legal entities, "You" or "Your" includes any entity which controls, is controlled by, or is under common control with, You, where "control" means (a) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or otherwise, or (b) ownership of fifty percent (50%) or more of the outstanding shares or beneficial ownership of such entity.

2. Permitted Uses; Conditions & Restrictions. Subject to the terms and conditions of this License, ContractPal hereby grants You, effective on the date You accept this License and download the Original Code, a world-wide, royalty-free, non-exclusive license, to the extent of ContractPal's Applicable Patent Rights and copyrights covering the Original Code, to do the following:

2.2 You may use, reproduce, display, perform, modify and Deploy Covered Code, provided that in each instance You must duplicate, to the extent it does not already exist, the notices contained in the Source Code, if any, in each file of the Source Code of all Your Modifications, and cause the modified files to carry prominent notices stating that You changed the files and the date of any change.

2.3 You expressly acknowledge and agree that although ContractPal and each Contributor grants the licenses to their respective portions of the Covered Code set forth herein, no assurances are provided by ContractPal or any Contributor that the Covered Code does not infringe the patent or other intellectual property rights of any other entity. ContractPal and each Contributor disclaim any liability to You for claims brought by any other entity based on infringement of intellectual property rights or otherwise.

3. Your Grants. In consideration of, and as a condition to, the licenses granted to You under this License, You hereby grant to ContractPal and all third parties a non-exclusive, royalty-free license, under Your Applicable Patent Rights and other intellectual property rights (other than patent) owned or controlled by You, to use, reproduce, display, perform, modify, distribute and Deploy Your Modifications of the same scope and extent as ContractPal's licenses under Section 2.

4. Larger Works. You may create a Larger Work by combining Covered Code with other code not governed by the terms of this License and deploy the Larger Work as a single product. In each such instance, You must make sure the requirements of this License are fulfilled for the Covered Code or any portion thereof.

5. Limitations on Patent License. Except as expressly stated in Section 2, no other patent rights, express or implied, are granted by ContractPal herein. Modifications and/or Larger Works may require additional patent licenses from ContractPal which ContractPal may grant in its sole discretion.

6. Additional Terms. You may choose to offer, and to charge a fee for, warranty, support, indemnity or liability obligations and/or other rights consistent with this License ("Additional Terms") to one or more recipients of Covered Code. However, You may do so only on Your own behalf and as Your sole responsibility, and not on behalf of ContractPal or any Contributor. You must obtain the recipient's agreement that any such Additional Terms are offered by You alone, and You hereby agree to indemnify, defend and hold ContractPal and every Contributor harmless for any liability incurred by or claims asserted against ContractPal or such Contributor by reason of any such Additional Terms.

7. Versions of the License. ContractPal may publish revised and/or new versions of this License from time to time. Each version will be given a distinguishing version number. Once Original Code has been published under a particular version of this License, You may continue to use it under the terms of that version. You may also choose to use such Original Code under the terms of any subsequent version of this License published by ContractPal. No one other than ContractPal has the right to modify the terms applicable to Covered Code created under this License.

8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release, untested, or not fully tested works. The Covered Code may contain errors that could cause failures or loss of data, and may be incomplete or contain inaccuracies. You expressly acknowledge and agree that use of the Covered Code, or any portion thereof, is at Your sole and entire risk. THE COVERED CODE IS PROVIDED "AS IS" AND WITHOUT WARRANTY, UPGRADES OR SUPPORT OF ANY KIND AND CONTRACTPAL AND CONTRACTPAL'S LICENSOR(S) (COLLECTIVELY REFERRED TO AS "CONTRACTPAL" FOR THE PURPOSES OF SECTIONS 8 AND 9) AND ALL CONTRIBUTORS EXPRESSLY DISCLAIM ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. ContractPal AND EACH CONTRIBUTOR DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE COVERED CODE, THAT THE FUNCTIONS CONTAINED IN THE COVERED CODE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE COVERED CODE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE COVERED CODE WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ContractPal, A ContractPal AUTHORIZED REPRESENTATIVE OR ANY CONTRIBUTOR SHALL CREATE A WARRANTY. You acknowledge that the Covered Code is not intended for use in the operation of nuclear facilities, aircraft navigation, communication systems, or air traffic control machines in which case the failure of the Covered Code could lead to death, personal injury, or severe physical or environmental damage.

9. LIMITATION OF LIABILITY. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL ContractPal OR ANY CONTRIBUTOR BE LIABLE FOR ANY DIRECT, INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL OR OTHER DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THIS LICENSE OR YOUR USE OR INABILITY TO USE THE COVERED CODE, OR ANY PORTION THEREOF, WHETHER UNDER A THEORY OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCTS LIABILITY OR OTHERWISE, EVEN IF ContractPal OR SUCH CONTRIBUTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY OF INCIDENTAL OR CONSEQUENTIAL OR OTHER DAMAGES OF ANY KIND, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall ContractPal's or any Contributor's total liability to You for all damages (other than as may be required by applicable law) under this License exceed the amount of five hundred dollars ($500.00).

10. Trademarks. This License does not grant any rights to use the trademarks or trade names "ContractPal" or any other trademarks or trade names belonging to ContractPal (collectively "ContractPal Marks") or to any trademark or trade name belonging to any Contributor ("Contributor Marks"). No ContractPal Marks or Contributor Marks may be used to endorse or promote products derived from the Original Code or Covered Code other than with the prior written consent of ContractPal or the Contributor, as applicable.

11. Ownership. Subject to the licenses granted under this License, each Contributor retains all rights, title and interest in and to any Modifications made by such Contributor. ContractPal retains all rights, title and interest in and to the Original Code and any Modifications made by or on behalf of ContractPal ("ContractPal Modifications"), and such ContractPal Modifications will not be automatically subject to this License. ContractPal may, at its sole discretion, choose to license such ContractPal Modifications under this License, or on different terms from those contained in this License or may choose not to license them at all.

12. Termination.

12.1 Termination. This License and the rights granted hereunder will terminate: (a) automatically without notice if You fail to comply with any term(s) of this License and fail to cure such breach within 30 days of becoming aware of such breach; (b) immediately in the event of the circumstances described in Section 13.5(b); or (c) automatically without notice if You, at any time during the term of this License, commence an action for patent infringement (including as a cross claim or counterclaim) against ContractPal or any Contributor.

12.2 Effect of Termination. Upon termination, You agree to immediately stop any further use, reproduction, modification, sublicensing and distribution of the Covered Code and to destroy all copies of the Covered Code that are in your possession or control. All sublicenses to the Covered Code that have been properly granted prior to termination shall survive any termination of this License. Provisions which, by their nature, should remain in effect beyond the termination of this License shall survive, including but not limited to Sections 3, 5, 8, 9, 10, 11, 12.2 and 13. No party will be liable to any other for compensation, indemnity or damages of any sort solely as a result of terminating this License in accordance with its terms, and termination of this License will be without prejudice to any other right or remedy of any party.

13. Miscellaneous.

13.1 Government End Users. The Covered Code is a "commercial item" as defined in FAR 2.101. Government software and technical data rights in the Covered Code include only those rights customarily provided to the public as defined in this License. This customary commercial license in technical data and software is provided in accordance with FAR 12.211 (Technical Data) and 12.212 (Computer Software) and, for Department of Defense purchases, DFAR 252.227-7015 (Technical Data -- Commercial Items) and 227.7202-3 (Rights in Commercial Computer Software or Computer Software Documentation). Accordingly, all U.S. Government End Users acquire Covered Code with only those rights set forth herein.

13.2 Relationship of Parties. This License will not be construed as creating an agency, partnership, joint venture or any other form of legal association between or among you, ContractPal or any Contributor, and You will not represent to the contrary, whether expressly, by implication, appearance or otherwise.

13.3 Independent Development. Nothing in this License will impair ContractPal's or any Contributor's right to acquire, license, develop, have others develop for it, market and/or distribute technology or products that perform the same or similar functions as, or otherwise compete with, Modifications, Larger Works, technology or products that You may develop, produce, market or distribute.

13.4 Waiver; Construction. Failure by ContractPal or any Contributor to enforce any provision of this License will not be deemed a waiver of future enforcement of that or any other provision. Any law or regulation which provides that the language of a contract shall be construed against the drafter will not apply to this License.

13.5 Severability. (a) If for any reason a court of competent jurisdiction finds any provision of this License, or portion thereof, to be unenforceable, that provision of the License will be enforced to the maximum extent permissible so as to effect the economic benefits and intent of the parties, and the remainder of this License will continue in full force and effect. (b) Notwithstanding the foregoing, if applicable law prohibits or restricts You from fully and/or specifically complying with Sections 2 and/or 3 or prevents the enforceability of either of those Sections, this License will immediately terminate and You must immediately discontinue any use of the Covered Code and destroy all copies of it that are in your possession or control.

13.6 Dispute Resolution. Any litigation or other dispute resolution between You and ContractPal relating to this License shall take place in the United States District Court of Utah, and You and ContractPal hereby consent to the personal jurisdiction of, and venue in, the state and federal courts within that District with respect to this License. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

13.7 Entire Agreement; Governing Law. This License constitutes the entire agreement between the parties with respect to the subject matter hereof. This License shall be governed by the laws of the United States and the State of Utah, except that body of Utah law concerning conflicts of law.

The license to use, modify and test this Pal is free... yes you read that right. It is FREE. When this Pal is deployed, it will incur the applicable ContractPal transaction fees.